One line on your results letter answers the call before it comes
Well owners mostly want to know one thing: are my results okay? WellDecoded explains every result on the report you already send, in plain English, for free.
Collected 10/02/2026
| Total coliform | Present | Absent |
| Nitrate as N | 6.8 mg/L | 10 |
| Arsenic | 0.004 mg/L | 0.010 |
| Manganese | 0.21 mg/L | 0.05 |
Results relate only to the sample as received.
The line you add
Questions about these results? Get a free, plain English explanation of this report at welldecoded.com/try
What your customers get
They add the PDF you sent, or a photo of the printed page, and every result comes back explained.
A clear answer first
Each result is sorted into act now, worth a look, or within limits, against EPA limits or Ontario standards, with the reason in one sentence.
The noise set aside
Trip blanks, duplicates, surrogates and other QC lines are recognized and set aside, and units are converted so ug/L and mg/L stop confusing people.
What to do next
A retest plan with dates, and links to the local health department, certified labs and licensed contractors. Your lab stays the source of the results.
Add it in five minutes
No account, no integration, nothing to install. Use any of these.
Add a line to your results letter or email
Paste it under the results table or in the email you send with the PDF.
Questions about these results? Get a free, plain English explanation of this report at welldecoded.com/tryLink to it from your website
Put it on your results or FAQ page. Replace yourlab with a short name for your lab.
<a href="https://welldecoded.com/try?ref=yourlab">Understand your well water results: free plain English explanation</a>Print the QR code on paper reports
It opens the decoder on the customer's phone, where they can photograph the report.
Want your customers to see your name on it? Ask for a link with your lab's name: the decoder then opens with "Provided by" and your lab, plus who to call about their sample. We'll also tell you each month how many of your customers used it, with no customer details. See an example.
What it never does
- Calls water "safe". The best it says is that every result it read is within limits.
- Stores the report. It's read in the customer's browser and never uploaded.
- Replaces your lab. Anything that needs action points back to you and the health department.
- Sells treatment. We don't sell equipment or get paid by treatment companies or contractors.
Who you'd work with
Two water scientists, one on each side of the border.
Nour Attaallah, PhD
Co-founder. Product, technology and data. PhD and MS in civil and environmental engineering, specializing in water information systems and data analytics, with about twelve years of work on water data. Your contact for US labs, the decoder and integration with your results.
Ali Salha, PhD
Co-founder. Water quality science and Canada. PhD in environmental engineering and water quality expert. Reviews the science behind every explanation and leads Ontario validation and Canadian partnerships.
Questions labs ask
Does it cost anything?
No. It's free for labs and well owners during the beta, and explaining results will stay free for well owners.
Will it read our report format?
It reads text PDFs from most lab systems, scanned PDFs and phone photos. If your format trips it up, send us a sample with made up values and we'll tune the reader for it.
Which standards does it use?
US EPA drinking water limits and secondary standards, or Ontario's drinking water standards with Public Health Ontario's bacteria categories. For Ontario labs, use welldecoded.com/try?r=ca so it starts with Ontario standards.
Who's behind it?
Water scientists with PhDs in water information systems and environmental engineering. Meet them on the About page.
Get a link with your lab's name
Tell us your lab and the states or provinces you serve. We'll send your link, a QR code and the monthly count.